TERMS & CONDITIONS
Guests can check in to their hotel reservation at 4:00 PM
Check-out on the day of departure is at 10:00 AM.
A deposit of one night's stay will be taken at the time of booking your reservation for all refundable reservations
Full payment will be taken 7 days before arrival with the exception of NON REFUNDABLE reservations which full payment will be taken at the time of booking.
No refunds will be given for reservations canceled after 4 pm (MT) seven days or less prior to arrival. No shows will not be refunded. Refunds for reservations canceled prior to 4 pm (MT) seven days prior to arrival will be refunded minus 10% of the total reservation including taxes and applicable fees. No refunds will be given to any reservation that is booked as nonrefundable. No refunds will be issued for early departures.
In the event the office is closed upon your arrival you will find a box to the right of the front door with your registration information in it. Located inside the envelope marked with your name will also be two keys for you to use during your time with us.
The Elk Refuge Inn is a non-smoking facility and evidence of smoking in the rooms will incur a $500 deep-cleaning fine that will be charged to the credit card used for booking.
The Elk Refuge Inn is NOT a pet-friendly facility. Evidence of having an animal in your room will incur a $500 deep-cleaning fine that will be charged to the credit card used for booking.
Please follow rules and regulations posted throughout the area. Check with the front desk or one of the many visitor centers in the area if you have questions. It is NEVER ok to feed or to approach wildlife it is dangerous and illegal in many cases.
TAKE THE YELLOWSTONE PLEDGE
The Yellowstone Pledge is a personal promise you can make to yourself and the park. It can be taken anywhere: it doesn't need to be taken out loud or in front of anyone. Tag #YellowstonePledge and encourage others to do the same. Please visit https://www.nps.gov/yell/planyourvisit/yellowstonepledge.htm to learn how you can help protect our national treasures.
Sustainability is very important to us and how we operate as a business. We invite you to join in by reading the guest directory in your room, visiting the sustainability section on our website and most importantly by following the recycling procedures outlined in your rooms. Please let us know if have any questions on how you can help. We add a $1 donation to every booking made at The Elk Refuge Inn to benefit The Riverwind Foundation. The Riverwind Foundation is the managing organization for the Jackson Hole & Yellowstone Sustainable Destination Program which promotes sustainable business practices in this magical place that we are stewards to during our lifetime helping to ensure that it remains as special as it is today for future generations of visitors. For more information please visit http://sustainabledestination.org/the-riverwind-foundation.
- Check in time 4:00 PM
- Check out time 10:00 AM
- Children age 18
- Pets not allowed
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