A Letter from Monay Olson on COVID-19
A message to our loyal guests (and guests-to-be):
The Elk Refuge Inn has increased its dedication to keeping clients and guests safe, clean and healthy during the COVID-19 (Coronavirus) scare. We want to reassure you that we are going above and beyond by focusing on disinfecting heavily-used areas with a more heavy-duty cleaning product to ward off the virus at this time.
The motel remains open and will, of course, waive cancellation fees due to the virus for reservations made for April until May 15th. Starting May 15th we're processing all the cancellations as per our policy.
We want the Elk Refuge Inn to continue to be a safe haven for our guests while they are in the Jackson Hole area. Premier Green Cleaning provides the daily cleaning service to all of the Inn’s 25 guestrooms, lobby and common areas. Premier Green Cleaning strives to use only non-toxic, biodegradable cleaning materials and we have always utilized products that disinfect with a 99.9% effective rate. Because we are hyper-vigilant and aware right now, we will be using Clorox to disinfect doorknobs and handles (both outside and inside the guestrooms), plus kitchen and bathroom surfaces, all appliances, commonly touched areas, etc., during the outbreak of COVID19.
We have always had high, green-cleaning standards and we are dedicated to providing a clean and extraordinarily sanitary environment for both guests and staff. Our existing practices include a variety of measures to prevent the spread of germs and ensure a healthy environment for all involved, including thorough guestroom cleanings, strict adherence to employee hand-washing practices, sanitizing washes for all dishes, utensils, glasses, and mugs, and sanitizing wipe-downs of all surfaces in bathrooms, kitchens and beyond.
We clean with a conscience and it shows. Beyond communicating our efforts, we want you to feel comfortable reaching out to us at any time with any concerns so that those can be addressed immediately and you can continue enjoying your trip in this most special of places.
Owner, The Shine Group